At Air Plant Supply Store, we believe that experiencing the wonder of air plants should be simple, seamless, and full of anticipation. Just as our Tillandsias thrive without the complexity of soil, we’ve designed our delivery process to be straightforward and reliable—freeing you to focus on the joy of your new green companions.
Founded in Colorado with a mission to demystify plant care, we extend our philosophy of easy-care, high-impact greenery to every order we ship. Whether you’re a busy professional seeking calm, a creative soul designing your space, or a gift-giver looking for something special, we ensure your plants and displays arrive with care, ready to transform your environment.
Our Shipping Promise: Clarity & Care
We meticulously pack every air plant and hand-curated display piece—from delicate Ionanthas and majestic Xerographicas to ceramic holders and cork bark—with the utmost attention. Our goal is to ensure they arrive healthy, secure, and ready to thrive in your home or office.
Shipping Options & Timelines
To suit your needs, we offer two reliable shipping methods:
- Standard Shipping ( $12.95 )
We partner with DHL or FedEx for fast, trackable delivery. Your order is processed within 1-2 business days and typically arrives within 10-15 business days after dispatch. Perfect when you’re excited to start styling your space sooner. - Free Shipping
For orders over $50, we offer complimentary shipping via EMS. After the same 1-2 day processing, delivery is estimated within 15-25 business days after dispatch. A wonderful, cost-effective way to receive your greenery.
Please note: Processing time begins after payment confirmation. Delivery estimates are based on business days and may vary slightly by destination. We currently ship globally, with the exception of some remote locations and parts of Asia (contact us for specific country inquiries).
From Our Home to Yours: The Journey of Your Air Plants
Every order begins in our Colorado studio, where we gently select, prepare, and package your plants and displays. Our packaging is designed for protection and breathability, ensuring your Tillandsias remain vibrant during transit. Each parcel is a carefully wrapped ecosystem—whether it’s a single Terrarium Kit or a Variety Pack destined to become a hanging garden.
After Your Package Arrives
Once your air plants arrive, unwrap them gently and follow our simple care guide to welcome them into their new environment. Should anything not meet your expectations, our hassle-free 15-day return policy (from delivery date) ensures your complete satisfaction. We’re here to support your plant journey every step of the way.
Need Help? Our customer care team is always happy to assist with delivery questions or special requests. Reach us at [email protected].
Our Headquarters: 195 Hillcrest Circle, Colorado Springs, CO 80901, USA.
We’re honored to be part of your journey toward simpler, greener living. Thank you for letting us deliver a piece of nature’s magic to your door.
Where greenery meets simplicity, and nature thrives without soil.